We are IT! We are Information Technology professionals with over 30 years of professional IT experience.
Our Founder and President Steve Seibert, has lived in the Caribbean since 2010, and has a deep knowledge of all aspects of technology, and is well connected to IT and Business leaders throughout the Caribbean and Central America. After running all aspects of IT for Innovative (now Viya), a leading telecommunications company in the US Virgin Islands for five years, he saw the need for businesses in the Caribbean to be able to engage with a local IT consulting company to solve all of their daily technology challenges. Through a local island connection, Steve went on to work extensively with a small BPO out of Waco, Texas called Support Services Group. During his seven year run working as a contracted Global CIO/CTO for SSG, he became intimately familiar with all aspects of CX and Sales outsourcing and automation, and helped grow SSG into a global player with over 10,000 employees and presence in 10 countries, integrating 15 acquisitions into the SSG portfolio.
As this BPO consulting engagement concluded in a successful exit to a PE firm, Steve and the IT On Demand team have renewed focus on helping businesses automate and/or outsource customer support and sales, with a focus on innovating through AI and Machine Learning.
At IT On Demand, we have a strong belief that IT should not be viewed as a cost center but as a strategic, valued business partner and innovation enabler.